NYS Department of Public Services Announces Virtual and In-Person Public Forums Set Regarding NYSEG Billing Errors

NYS DPS Graphic
NYS DPS Graphic

NYS Department of Public Service Public Notice

Virtual and In-Person Public Forums Set Regarding NYSEG Billing Errors

ALBANY — The New York State Department of Public Service (DPS) and the DPS Consumer Advocate, will hold a virtual public forum on Tuesday, January 31, and in-person public forums on Wednesday, February 1, Tuesday, February 7, and Wednesday, February 8, 2023, to receive public comments regarding alleged delayed or erroneous billing, delayed or inaccurate meter reading, and customer service problems affecting customers of New York State Electric & Gas Corporation (NYSEG) and/or Rochester Gas & Electric Corporation (RG&E) (the companies). Comments submitted will become part of the official record for this matter. 

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